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unathi M
1 reviews | Active since Apr 2011
18 Aug 2025, 07:46
Abuse - Endless Calls on Settled Debt, Refusal to Listen
I settled my account with Pay Just Now within two months, and the account reflects a zero balance. Proof of payment and settlement letters were sent multiple times via email, yet Nimble Group continues to hound me with relentless calls every single day.
Despite repeated explanations and clear evidence, they refuse to acknowledge that the debt is closed. This is harassment and abuse. No customer should be subjected to endless calls on an already-settled account.
This type of ruthless disregard for people’s dignity is unacceptable. Nimble Group needs to correct their records and put an immediate stop to this behaviour.
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Replies (1)Nimble Group's replyOfficial
18 Aug 2025, 09:03 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Nimble Group's reply18 Aug 2025, 09:03
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
