gT
georgina T

1 reviews | Active since May 2020

10 Feb 2026, 12:21

Absolute nightmare of a company

I settled and closed my Edgars account months ago, but NIMBE Group only updated my details with the credit bureau three months later. I’ve repeatedly requested the original paid‑up letter, but they keep sending auto-generated versions with whatever date I ask for.

After leaving a negative review in December, someone finally reached out. Before they could actually fix the issue, they stopped responding entirely. Teri Harley was the last point of contact, and since then, my emails have been ignored.

I’m still dealing with the same unresolved issue I had before my review, which defeats the point of their “follow-up.” It’s absolutely exhausting trying to deal with such *********** service.

I hope this review warns others and pushes them to actually resolve issues instead of disappearing after promising help.

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Replies (2)
Nimble Group
Nimble Group's reply11 Feb 2026, 14:36
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards 

Teri Harley 

Risk Mitigation Team 
 
gT
georgina T's update19 Feb 2026, 13:14
Reviewer Update
Teri, it has been seven working days since your response on February 11th, and there has been no outreach or feedback.

Posting a public response without taking action makes it seem as though the company is being proactive, when that has not been the case.

This is extremely disappointing.