VM
Vhutali M
1 reviews | Active since Jul 2015
09 Apr 2025, 12:37
A very Dissapointed and Unhappy Client!!
I am raising a complaint regarding my Jet account, which was transferred to your team. I have paid the amount you provided, but when I call to request a paid-up letter, I am told that you're unsure whether my account is settled, as you are merely collecting on behalf of Jet Stores. How is that possible? Now, I am being told I must wait 7 to 21 working days for a paid-up letter, which is completely unacceptable.
Helpful (0)
Replies (3)0
Replies (3)
Nimble Group's replyOfficial
09 Apr 2025, 13:21 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Nimble Group's reply09 Apr 2025, 13:21
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
VM
Vhutali M's updateReviewer Update
09 Apr 2025, 14:23Can I please not just get this irritating automatic response that does not help me with anything and get a proper response to my query?
Will await for your immediate response regarding this matter.
Will await for your immediate response regarding this matter.
VM
Vhutali M's update09 Apr 2025, 14:23
Reviewer Update
Can I please not just get this irritating automatic response that does not help me with anything and get a proper response to my query?
Will await for your immediate response regarding this matter.
Will await for your immediate response regarding this matter.
VM
Vhutali M's updateReviewer Update
13 May 2025, 09:20Good day
Can you please assist me by removing the account in question from my credit profile as it was paid up and you sent a paid up letter to me ?
Can you please assist me by removing the account in question from my credit profile as it was paid up and you sent a paid up letter to me ?
VM
Vhutali M's update13 May 2025, 09:20
Reviewer Update
Good day
Can you please assist me by removing the account in question from my credit profile as it was paid up and you sent a paid up letter to me ?
Can you please assist me by removing the account in question from my credit profile as it was paid up and you sent a paid up letter to me ?