BM
Benjamin M
1 reviews | Active since Sept 2018
24 Aug 2022, 09:59
0
Nimblegroup is business that lack customer service and follow no rules. my account was handed over to them. my balance was R3000 for which i was given discount to pay over 3 months. arrangement was made however they said i need to pay double amount in one month for which i did on following month they said the discount no longer apply and outstanding went up to R2300. when i ask for statements they refuse to sent me. i cannot pay without knowing how much am owing. this collection companies follow no rules
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Replies (1)Nimble Group's replyOfficial
25 Aug 2022, 09:39Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply25 Aug 2022, 09:39
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
