1 reviews | Active since Nov 2016

05 Jul 2021, 11:49

2 weeks for account to be finalised

I was given a settlement amount on 01.06.21. Paid by the 25th of June 2021 .The account was supposed to be written off and for me to receive a paid up letter . Today is the 5th of July. The account still isn't written off. Spoke to countless agents...your company is not efficient. I'm very disappointed..

0
Replies (1)
Nimble Group
Nimble Group's reply06 Jul 2021, 07:52
Official
Good day

Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team