NIKE.COM *********** AND NIKE SHOE QUALITY LEAVING RUNNERS INJURED

I HAVE BEEN TRYING SINCE 1 SEPTEMBER TO GET THREE PAITS OF SHOES RETURNED AND REFUNDED WHICH HAVE DEFECTS. NOT ONLY AM I HAVING TO TRY AND RECTIFY THE PHYSICAL INJURIES THE RUNNING SHOES HAVE CREATED, BUT I AM ALSO HAVING TO DEAL WITH *********** ONLINE STAFF NOT GETTING MY RETURN SORTED. IS THERE ANYONE THAT CAN PUT ME IN TOUCH WITH SOMEONE OF POWER THAT CAN HELP ME RESOLVE THIS MATTER PLEASE