NJ
Natasha J

1 reviews | Active since Dec 2018

02 Sept 2019, 14:14

Worst payout

I was approved for a loan and they asked if I want funds to be paid into my account or GetBucks wallet. I clearly instructed to be paid to my bank account because of all the errors on the wallet service. I informed Lucy and she said it was her mistake now I have to wait 3 weeks for funds because of getbucks wallet having errors. After this loan I'm done using get bucks the service is great but payout is a pain. Please don't call me email me if you going to apologize for services. Pay my loan out that I was approved. Call centre mistake is costing me.

0
Replies (7)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2019, 14:33
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2019, 14:46
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 
 Kind Regards 

The GetBucks Team 
NJ
Natasha J's update02 Sept 2019, 14:47
Reviewer Update
Henny was amazing. He dilvered an amazing service. Really hope this matter can we sorted. Because it's very frustrating
NJ
Natasha J's update02 Sept 2019, 15:25
Reviewer Update
Still no proof of payment received

This is really frustrating

Never again
NJ
Natasha J's update02 Sept 2019, 16:05
Reviewer Update
Henny please provide your email address
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2019, 16:26
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

NJ
Natasha J's update02 Sept 2019, 16:41
Reviewer Update
Thank you