JM
JO M

1 reviews | Active since Dec 2014

15 May 2018, 07:59

Worst Company With Poor Systems

I took a loan last week with getbucks and I emailed them my payslips which clearly states the date I get my salary. The loan was approved and the first payment is supposed to be on my pay day. I received an sms telling me that my pay day is on sunday so they will deduct money on friday. How can you give someone a loan and you put the debit order before pay day? Where do you guys think I will get the money :( ? Do you guys know what you doing? What surprises me most is that after I called them I am told don't worry the system will deduct money on friday and if there is no money in your account the system will again try the next day. HELLO WHAT ABOUT THE DEBIT ORDERS THAT WILL BE BOUNCING ON MY ACCOUNT? DO YOU WANT TO MESS UP MY ACCOUNT? I AM TELLING YOU SHOULD I SEE RD's ON MY ACCOUNT AS THESE WILL REFLECT BAD WITH MY BANK HELL WILL BREAK LOOSE. IF YOU CAN SEE THAT MY SALARY IS FALLING ON SUNDAY WHY CANT YOU PUT A DEBIT ORDER FOR MONDAY LIKE OTHER COMPANIES DO?

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 May 2018, 08:56
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

JM
JO M's update15 May 2018, 14:33
Reviewer Update
Thank you very much Mitchelle for your prompt response in solving my query and coming back to me. You know what true customer service is and keep up the good work.