WHY ARE WE SUBJECTED TO THIS UNPROFFESIONAL SERVIC

HI,<br> <br> Simon Ntuli phoned me in December 2014 to make arrangements for my account to be paid up. We arranged for a debit order, which we agreed that it will be divided into 2 debits, January and February. He assured me that since we had made arrangements for payment, no extra charges would be incurred. So to my understanding, and well according to my dashboard on your profile as well, I owe you guys R591,05, but hey Simon Ntuli tells me i should pay R875,00 because my account has been handed over.<br> <br> Why do I pay extra????? The Debit order of R591,05 is supposed to go off, who will pay R284? Ok, tell me, how muxh percentage are your interests? Why charging 72 % interests then? I am told i should pay this huge amount because my account has been handed over. ***?<br> <br> I asked Simon to tell his manager to call me, because i cannot pay this R875,00, i am going to pay R591 this afternoon. I went to bank at 10:00 hoping that this manager will call me to explain why I should pay this hilarious amount, the manager didnt call, only commanded Simon to tell me i MUST pay R875,00.<br> <br> Tell that manager that the customer says he wont pay anything morethan R591 as per agreement. He should call me.