AM
Atang M

1 reviews | Active since Mar 2009

11 Sept 2015, 11:19

What is going on with my loan??

I app**** for a loan on Thursday afternoon and for the first time since using Getbucks, i chose the ewallet option, thinking it would be quick and easy as I already use FNB ewallet.<br> <br> At around 7pm last night, I received an sms saying that the loan has been approved and my ewallet has been set up. then another sms saying that there was a problem transferring money to the ewallet and I should call ***. FIRSTLY, if it is after hours and there is nobody to answer a call, why not have a message saying exactly that and telling customers to call back in the morning? I kept hearing i was \second in the queue"for over 20 minutes before I hung up.<br> <br> This morning I have called twice already trying to figure out what is going on and when I'll get my money. I get told that I will receive a call. It is nearing noon and not a peep from anybody. I need this loan today"

0
Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply11 Sept 2015, 11:23
Official
Hello tangie,

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team