RK
REINETTE K
1 reviews | Active since Aug 2022
04 Oct 2022, 11:34
What a disappointment, very unhappy with the service
Good day
My loan was approved on the 26, even today i did not receive the funds. was supposed to pay a hospital by Friday the 30th. I called several times and they just say we have a backlog , no communication or whatsoever. what is the use of approving loans and not being able to pay on time. More disappointed as you do not know how to treat your customers.
Helpful (0)
Replies (6)0
Replies (6)
NiftyCredit - Powered by SmartAdvance's replyOfficial
04 Oct 2022, 11:43Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2022, 11:43
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case and will be in touch with you shortly.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
04 Oct 2022, 11:47 Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply04 Oct 2022, 11:47
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind Regards
The Smartadvance Team
RK
REINETTE K's updateReviewer Update
04 Oct 2022, 13:512 Hours down still no funds in my account . Been waiting for a good 7 days . I need a valid response no backlog or moving office excuses please.
RK
REINETTE K's update04 Oct 2022, 13:51
Reviewer Update
2 Hours down still no funds in my account . Been waiting for a good 7 days . I need a valid response no backlog or moving office excuses please.
RK
REINETTE K's updateReviewer Update
04 Oct 2022, 16:39Good day
I got an apology email from your Consultant and never responded with an update it is now 6 hours since i lodged a complaint.
All i get is an apology you do not realize the amount of damage you are causing because of your delays . This is not the service i thought i would get. Very poor service even if you complain wow.
Regards,
I got an apology email from your Consultant and never responded with an update it is now 6 hours since i lodged a complaint.
All i get is an apology you do not realize the amount of damage you are causing because of your delays . This is not the service i thought i would get. Very poor service even if you complain wow.
Regards,
RK
REINETTE K's update04 Oct 2022, 16:39
Reviewer Update
Good day
I got an apology email from your Consultant and never responded with an update it is now 6 hours since i lodged a complaint.
All i get is an apology you do not realize the amount of damage you are causing because of your delays . This is not the service i thought i would get. Very poor service even if you complain wow.
Regards,
I got an apology email from your Consultant and never responded with an update it is now 6 hours since i lodged a complaint.
All i get is an apology you do not realize the amount of damage you are causing because of your delays . This is not the service i thought i would get. Very poor service even if you complain wow.
Regards,
RK
REINETTE K's updateReviewer Update
05 Oct 2022, 10:18Good morning, i have received my funds this morning , Thank you
RK
REINETTE K's update05 Oct 2022, 10:18
Reviewer Update
Good morning, i have received my funds this morning , Thank you
NiftyCredit - Powered by SmartAdvance's replyOfficial
05 Oct 2022, 11:16Good day Reinette - Thank you for giving us feed back.
kind regards
The Smartadvance Team
kind regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply05 Oct 2022, 11:16
Official
Good day Reinette - Thank you for giving us feed back.
kind regards
The Smartadvance Team
kind regards
The Smartadvance Team