RT
Ryan T

1 reviews | Active since Jul 2018

08 Aug 2019, 11:55

Was once a great service

This is ridiculous, After 4 Months, their "technical issue" has still not been resolved. I use getbucks for genuine emergencies, and as I have read all the other customer complaints, it seems everybody is having the same issue. Their customer consultants constantly respond with scripted replies, I am now also going to be charged interest on a loan that was approved days ago, for which I have not received the funds for yet.

I have sent an email through to their complaints department, I will not just wait and see what happens, as tomorrow is a holiday, and funds will probably only be paid out next week (If we lucky).

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 11:57
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

RT
Ryan T's update08 Aug 2019, 12:32
Reviewer Update
Another automated reply.

If you are unable to fulfill the service's your business provides, why do you continue to let customers apply on your website? You are just annoying more and more of your customers.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Aug 2019, 12:51
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply09 Aug 2019, 09:50
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team