Waiting Forever For Payout

I am disappointed with Getbucks for taking so long to payout my loan, Loan was approved on 04/02/2020, but till today it has not been paid out. I even sent email to their Complaints department stating that i need funds by 08/02/2020 for registration for my studies, but it looks like it fell on deaf ears as i still do not have funds. The "technical problem" is just an excuse because this has been going on since last year. There is no way you can have a technical problem for 6 months. They just don't care about their customers. If you have an emergency forget about Getbucks.