LL
Lukas-Rudolf Loots

1 reviews | Active since Oct 2019

29 Jan 2020, 10:08

Waiting for payout - now on DAY 7!!!

Loan approved on the 22nd and was told that I will have to wait a week more or less before they can pay out.

I have gotten used to this, so I accepted it at first, but when I made contact with them today they told me that they are now only processing payments for loans that were approved on the 16th, and I will have to wait until later for an update. This is completely unacceptable - how long can you still use the excuse that you are struggling with payouts due to system issues??? (You have been using the same excuse for months on end, so either fix your system or change your business model!!)

I have been a long time client of your company, but your service has gone down the toilet the past year or so. Not a happy customer this side at all.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Jan 2020, 10:22
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Jan 2020, 10:30
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team
LL
Lukas-Rudolf Loots's update29 Jan 2020, 16:32
Reviewer Update
Hennie is a star - he came back to me immediately after I posted my first complaint in this thread. He mentioned that it has been escalated, and that I will receive proof of payment as soon as possible. (This was at 10:30) - it is now 16:30 and no news yet. Still I remain hopeful that some good news awaits me and I will receive proof of payment before end of business today.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Apr 2020, 12:08
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team