KR
KLAP R

1 reviews | Active since Nov 2018

13 Sept 2019, 10:45

VERY DISAPPOINTED.

I am very disappointed in their service.

I app**** for a loan and same was approved. According to the website and message received the loan will be paid within an hour after it was approved. My loan has still not been approved and I don't get sufficient feedback. They just say there is a technical issue with their payment system and they have back log but they don't even try to give me more clarity. They don't even try to give me an estimation as to when I can expect payment. AND WHAT ABOUT INTEREST??? I haven't even received the money yet.

I am really very disappointed as I needed the money very urgently and by today. There is a reason why customers apply for loans and it usually urgent. If there is a problem they should let people know immediately after app****.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Sept 2019, 10:46
Official
Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Sept 2019, 10:53
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 
 
Kind Regards 

The GetBucks Team 
KR
KLAP R's update13 Sept 2019, 15:28
Reviewer Update
Can you please provide me with an update as per our conversation today. The payment is not yet reflecting and as I explained it is very urgent. I would appreciate your urgent response.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Sept 2019, 08:56
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team