SN
Siphiwe N
1 reviews | Active since Oct 2016
26 Feb 2021, 20:48
Utterly poor service
I have fully paid my get bucks account and have received my paid up letter, the account was removed from my credit profile but resurfaced again in January as still owing.
I have made numerous request for this to be corrected but all my attempts are not attended to
This is very poor service as it negatively affects my credit profile.
Helpful (0)
Replies (6)0
Replies (6)
NiftyCredit - Powered by SmartAdvance's replyOfficial
27 Feb 2021, 08:32Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The Smart advance Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The Smart advance Team
NiftyCredit - Powered by SmartAdvance's reply27 Feb 2021, 08:32
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The Smart advance Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The Smart advance Team
SN
Siphiwe N's updateReviewer Update
27 Feb 2021, 11:36wont you need my details to look into the case?
SN
Siphiwe N's update27 Feb 2021, 11:36
Reviewer Update
wont you need my details to look into the case?
NiftyCredit - Powered by SmartAdvance's replyOfficial
27 Feb 2021, 11:44Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Smart advance Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Smart advance Team
NiftyCredit - Powered by SmartAdvance's reply27 Feb 2021, 11:44
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Smart advance Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Smart advance Team
SN
Siphiwe N's updateReviewer Update
27 Feb 2021, 12:55Noted, i have received a call from your consultant, look forward to my query being resolved and promised.
SN
Siphiwe N's update27 Feb 2021, 12:55
Reviewer Update
Noted, i have received a call from your consultant, look forward to my query being resolved and promised.
SN
Siphiwe N's updateReviewer Update
26 Sept 2021, 10:34In the July your account was correctly removed from my credit profile only to find that this month it was added again.
Its has been a whole 9 months that I have been pleading with you to resolve this and yet time and again you fail to do this.
My credit profile is being affected by your poor service to customers, meanwhile I have done my due diligence.
Its has been a whole 9 months that I have been pleading with you to resolve this and yet time and again you fail to do this.
My credit profile is being affected by your poor service to customers, meanwhile I have done my due diligence.
SN
Siphiwe N's update26 Sept 2021, 10:34
Reviewer Update
In the July your account was correctly removed from my credit profile only to find that this month it was added again.
Its has been a whole 9 months that I have been pleading with you to resolve this and yet time and again you fail to do this.
My credit profile is being affected by your poor service to customers, meanwhile I have done my due diligence.
Its has been a whole 9 months that I have been pleading with you to resolve this and yet time and again you fail to do this.
My credit profile is being affected by your poor service to customers, meanwhile I have done my due diligence.
NiftyCredit - Powered by SmartAdvance's replyOfficial
16 Feb 2022, 14:50Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
NiftyCredit - Powered by SmartAdvance's reply16 Feb 2022, 14:50
Official
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team
Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.
Please don’t hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The Smartadvance Team