Useless correspondence

<p>My account is suspended for some reason.</p> <p>I have no loans, because they were paid off.</p> <p>My account is verified, but still says suspended.</p> <p>I've contacted the agents for 2 weeks now to unsuspend it. They make me send my bank statements which I have done. </p> <p>Response is "it has been escalated, someone will contact you", does anyone contact me? NO!</p> <p>So clearly they just pass the enquiry on to the next person and to the next person until they eventually just ignore it, because "its probably someone elses problem" Just unsuspend my account? I've forwarded all documents, how hard can it be?</p> <p>I use getbucks for my budgeting purposes now, and to get my credit reports, and i can't stand seeing "your account is suspended" </p>