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thato M

1 reviews | Active since Jun 2014

13 May 2021, 17:26

Used twice before this time bad service

I app**** and got approved on the 10th May today is the 13th when I call to follow up I get 2 stories 1 consultant says they are having technical issues with payments the other days. My money has been realized and should be in my bank soon I have used you guys twice before and have never struggled. No one is communicating on the technical issues no sms no call nothing And amazingly they have already updated my credit report even before I get the money in my account

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 May 2021, 17:37
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smart advance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 May 2021, 17:45
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smart advance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 May 2021, 13:06
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The Smart advance Team