Unpaid funds, but interest charged, for 10 days and counting.

The whole idea behind microloans is that payout is easy and fast, otherwise normal avenues for loan would be taken, like a personal loan from a bank that could take a couple of days to be affected. GetBucks approved a loan of R2700, the money was needed to cover unforeseen costs, but it not been paid out for 10 days now, but I am being charged interest for the 10 days. This is tantamount to theft and very unprofessional! This is the last time I will make use of their service and I urge anyone else not to. Their Support staff will also not give an reason of resolution time, other than a standard note that they all paste into their responses to you. They don't even bother to personalise the response.