Unkown debit order

Had a loan with Get Bucks which was settled more than a year ago, last month I noticed an amount of R 25.00 debited to my account, I checked back on my statement and found that this has been going on for a while. I sent a query to my bank whom informed me that it is a debit from Get Bucks, I called them and much to my surprise was told that they are charging me R 25.00 per month (even though the loan has been paid up and closed) for the use of their dashboard!!!!!, why on earth would I be using the dashboard after settling and closing the loan more than a year ago? Please advise as I am interested to know how you are going to settle this matter and pay me back my money!!!!!