NN
Norman N

1 reviews | Active since Mar 2016

14 Jun 2016, 09:43

Unhelpful and ********

<p>I app**** for a loan on Friday, they confirmed it's approved, to date still hasn't been paid. They will debit my account now for an amount I have not received and cannot confirm when I will receive the payment, yet I am billed on this amount in interest. I just want to know when will the issue be resolved and if I should rather cancel if I can't get the funds by close of business today</p>

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply14 Jun 2016, 09:47
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team

NN
Norman N's update15 Jun 2016, 12:55
Reviewer Update

Got a call from one your Consultants who promised would be resolved, still not. No one can tell me when I can get the funds or when the issue will be resolved. No one can assist, hiding behind diplomacy and telling me that everything is going to be sorted, no feedback, no resolution time, no help. So disappointed

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Jul 2016, 09:27
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

NN
Norman N's update04 Jul 2016, 10:42
Reviewer Update

Thanks resolved eventually