CG
Candice G

1 reviews | Active since Aug 2019

04 Dec 2020, 09:05

Unhappy customer

Good day i would like to find out what is the story of getbucks not paying out the loans.i made a loan ons the 1st of december and its not payed out yet everytime i chat with them they say the same story over and over about the system is off or they are paying the people manually,how long does manually take not so long as from my view they need to tell everyone what the real story is.and another thing they cant approve alot of people and then come afterwards to say they are offline then why do they approve people if they are offline all the time and how can they even approve people if the system is offline is that possible or only the payout stuff offline so unusual.im so not impressed.

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Dec 2020, 09:14
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply04 Dec 2020, 09:50
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
CG
Candice G's update05 Dec 2020, 10:54
Reviewer Update
Good day i spoke to one of the ladies yesterday at getbucks and she said the money will be in my account this morning,nothing yet in my account im so tired of asking or chatting becuase its not being resolved just over and over our system is offline why not tell the people they must wait.i made an emergency loan becuase i needed it asap how dont they understand that.
CG
Candice G's update05 Dec 2020, 19:10
Reviewer Update
Good evening im so not impressed with getbucks they promised me the funds would be in my account today this morning and then again this afternoon now i dont understand anymore because they are just telling more lies.im so cross i need the funds as i said it is for an emergency but no they still keep me in the dark.i need awnsers and now they are closed so now i just have to wait which is not right im so so cross.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Jan 2021, 15:40
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team