ML
Miss L

1 reviews | Active since Nov 2011

24 Dec 2020, 11:20

Unhappy client

Getbucks has been having payout issues for a very very long time. Seriously! If they don't have money, don't approve any loans. Loan approved on Monday, but no one can say when it will be paid out. What kind of business is this?

This loan was urgent. I said I would wait a day or 2. I did that, still no money?

What's going on with getbucks? I've been a client for a very long time, but I think it's time I find another reliable loan provider! This is ridiculous now!!

I'm really unhappy as I has plans with this money and it's extremely urgent!!!

Getbucks we need answers!!!!!

0
Replies (9)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply24 Dec 2020, 11:50
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team  
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply24 Dec 2020, 11:57
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team  
ML
Miss L's update24 Dec 2020, 14:01
Reviewer Update
Yes Lunga called, very friendly consultant.

She mentioned that she will add me to the batch that will be paid on Monday. I'm hoping that this will happen as I needed the money urgently. I will wait until Monday and see what happens then

However getbucks needs to consider another way of doing payouts as they will loose more customers if it continues like this!

I will be a happy chappy as if I'm actually paid on Monday
ML
Miss L's update28 Dec 2020, 07:25
Reviewer Update
Morning, this is just a reminder that I was promised payment today.
I urgently needed that money last week already. Lunga promised to get me onto today's payment list

Please can the payment team confirm that this will actually happen today

Getbucks is getting really disappointing!
ML
Miss L's update28 Dec 2020, 10:38
Reviewer Update
I left a message for Lunga earlier, still no call.

This is distracting!!
ML
Miss L's update28 Dec 2020, 10:39
Reviewer Update
Frustrating
ML
Miss L's update28 Dec 2020, 13:27
Reviewer Update
Okay, Lunga called and promised that I will definitely be paid today. I'm crossing fingers that I will as it is urgently needed now

I love how Lunga just got me to keep calm. She is so friendly and polite. I love that.

Pity she does not control the payouts! She should actually be moved into the payment department!
ML
Miss L's update28 Dec 2020, 20:03
Reviewer Update
All thanks to Lungas assistance, I received the funds now. Im so glad

I just wish getbucks can sort out the payouts issue. As it's really fustrating as we take out these loans for emergencies ☹️

Thank you so much for keeping to your work Lunga
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Dec 2020, 07:18
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team