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Minah M

1 reviews | Active since May 2014

28 May 2015, 11:32

Unauthorised Debit Order

I paid up my GetBucks loans on the 20th of May, however on the 25th debit orders still went off, after I had contacted GetBucks and received confirmation of receipt of payments.<br> <br> I went and disputed the debit orders that went off from my bank and now yesterday I still receive an sms that another debit order has been loaded on my account for the 1st of June. Why would they load a debit order over a paid up loan, and where on earth do i get funds on the 01st because i get paid on the 25th monthly?<br> <br> I am a very unhappy customer because I have been taken from pillar to post without any assistance. I need paid up letters and confirmation that the loans have been paid up and closed and no other debit order shall go off my account. I get charged D/O fees and dispute fees. please do assist as this is a matter of urgency<br> <br>

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply28 May 2015, 11:35
Official
Hello Tsokotla,

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly

Kind Regards

The GetBucks Team

Best regards,