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1 reviews | Active since Nov 2018

16 Nov 2018, 15:36

TRANSFER FUNDS GB WALLET TO EWALLET

Transferred funds from getbucks wallet to FNB e wallet - 24 hours later still have not received funds. Tried calling the customer care line - I've been holding the whole day.

Loan application approved - agreed to the terms and conditions. i do not want to pay for money i have not received - you shouldn't promise "in a matter of hours" if takes up to 2 full days.

I am frequently disappointed by GB - safe to say this is the last time i use them.

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Nov 2018, 15:38
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Nov 2018, 16:06
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

 Please don’t hesitate to contact us if there is anything we can do to further assist.

 Kind Regards

 The GetBucks Team