LK
Levern K

1 reviews | Active since Dec 2019

19 Dec 2019, 06:11

Terrible, unacceptable service!!!!!!!!

I app**** for a short term loan which was approved on the 13th December, since today I have not received the funds. I have been calling everyday for feedback and am being advised that their systems are down and that they are manually loading payments. The consultants are very unprofessional, they don't even listen to you and just robotically say the same thing. SERVICE IS EXTREMELY UNACCEPTABLE!!!!!

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply19 Dec 2019, 07:31
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply19 Dec 2019, 07:38
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *********** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team
LK
Levern K's update19 Dec 2019, 09:41
Reviewer Update
Good day, thank you Lunga for getting back to me and resolving my query. You effecient assistance is greatly appreciated.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply19 Dec 2019, 09:54
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team