CD
Christo D

1 reviews | Active since Sept 2012

25 Mar 2017, 11:20

Terrible People

<p>Getbucks has no idea what they are doing. You know they are wrong, you show them beforehand there will be a problem, you chat with them, but it is no use. They have absolutely no respesct for their clients, and plainly just do not care. They decide on there own when to debit your account, which is done on your salary date. This is already a huge problem. I get paid on the 25th, but usualy the money is only in he account late on the the 25th not in the morning. Which is standard because my bank differs from my employers bank. So now they debit an account with no money in, in the process getting a return debit, and *****ing up my credit score, ****ing with my life!!!! Secondly the 25th falls on a weekend, how can you debit my account knowing very well I only get paid on the 25th? Who do you think you are ****ing up my life????? Thirdly, I reported this issue earlier this month, and I got a promise that your system will not debit my account untill my sallary is in. Yet today my debit orders returns?? Do you think this is acceptable??</p>

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Mar 2017, 10:45
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply29 Mar 2017, 10:46
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team