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j.cronje j.cronje

1 reviews | Active since Sept 2010

21 Nov 2019, 07:18

So you got approved for a Getbucks loan? Prepare for the TERROR!

Nothing this company promises on their website is true. If Hellopeter allowed negative stars, they would be up there faster than any other company is South Africa. Loan approval means nothing, their standard response 'We are experiencing delays, and unfortunately has no time frame for when your money will be paid out'. What??? This has been happening for months now, and has not been resolved. What company does this? I've also noted that they have a standard response to all complaints. DO NOT USE GETBUCKS. I cannot stress this enough. They are the bullies of short term loans. The only constant is absolute indifference to they customers. An absolute 'be grateful that we even considered your application', and then thumbing their nose at you. Their app got kicked of the Google store and their financial mismanagement at this point is making Eskom look good. I have absolutely nothing good to say about Getbucks, except they are extremely prompt with debit orders. If your looking for short a term loan, stay as far away as possible!

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Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2019, 07:21
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Nov 2019, 07:25
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved 

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply31 Dec 2019, 12:26
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team