jH
jaco H

1 reviews | Active since Feb 2011

26 Aug 2020, 08:20

Short refund after their error

Settle my account only to be debited again then after query they short pay on the refund and after asking i'm told wait 48hours again for them to check.

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply26 Aug 2020, 08:22
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply26 Aug 2020, 08:38
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

 We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team

Best regards,

jH
jaco H's update26 Aug 2020, 08:45
Reviewer Update
Please provided me with a email address where a can send proof of deduction.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Aug 2020, 09:23
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team

Best regards,

jH
jaco H's update27 Aug 2020, 09:25
Reviewer Update
Lunga assisted to speedily resolve the issue