PP
Peter P-Jones

1 reviews | Active since Aug 2019

05 Feb 2020, 17:58

Settlement paid but still debit orders!

Here we go again with their terrible customer service! Requested a settlement quote in Jan 2020 as I wanted to be done with debt owed to this toenail of satan organization. Received the quote saying I owe approx R1700. Made a payment of R3200 on 21 Jan 2020 at 12h06pm. Now I see that debit orders are still being run on my cheque account (costing me a fortune) I have emailed called etc but no help at all! It's a ****** sad day when the consumer can only get hold of a company on this platform.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Feb 2020, 07:40
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Feb 2020, 09:41
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Apr 2020, 13:38
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team