Settled account still not updated at credit Credit Bureau

<p>I have serveral accounts wit getbucks.. and i settled the first one over a month ago.. and yet this hasnt been updated with credit Bearue.. i have been phoning in and emailing about this.. and i am always been promised its being handled.. but still.. no update.. i have also called transunion to find out if get bucks had sent an update.. and to my suprise.. nothing has been to sent to them.. despite the lies i have been told everyday for the past 3 weeks.. am i to log a formal dispute fot this to be resolved?... will i have to go thru this **** with all the other accounts i still have to settle???...</p>