jE
jacob E

1 reviews | Active since Jan 2019

17 Aug 2021, 14:33

Service and Communication

Loan was approved on the 14/08/2021. We are on the 17/08/2021 and still no funds was transferred into my account. i have been phoning the whole day and no answer from there side. Is there any body from the company that can assist?

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Aug 2021, 14:38
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply17 Aug 2021, 14:45
Official
Thank you for getting in touch regarding your complaint. Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team 
jE
jacob E's update17 Aug 2021, 16:19
Reviewer Update
I received a call from Lunga and she was very helpful and assist me promptly. Thank you for the feedback.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply19 Aug 2021, 16:43
Official
Thank you for getting in touch with us regarding your complaint.  Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The Smartadvance Team