Running around in a circle

Hi my name is Ernest ,what a shame,what a mediocre experience I had with this company,Getbucks ,these guys are within our company to help us with finance or loans when we need,from 24th of December till today i have been struggling to get the funds the 2000 that I requested ,on top of that they went ahead gave me R3300 that I didn't request ,

If it was not of their employee Malebo I wouldn't have got this money ,she came to the party and saved the day ,The person who is responsible to have helped me was clumsy and couldn't care ,Asking me one paper to another even if I explain that everything you are requesting is on the original documents I have submitted,,His name is Anele and I found the other one called Nana she couldn't even give me the number for her Regional manager or supervisor,,I asked her How long does it take for their.managers to return to their clients cause I have left the message to get called back by one of the managers,never got that call,The worst part is we are on their Database cause they have contracted with our payroll,in my case I am not a risk factor cause I am already been debited the previous money from them,I WISH WE HAD A BETTER COMPANY THAT CAN DO THINGS EFFICIENTLY AND WITH PROFESSIONALISM, WHAT A **** SERVICE , THANK YOU MALEBO , I WISH SOMEONE IN THAT COMPANY SEE YOUR POTENTIAL BUT YOU ARE REALLY WORKING WITH SOME BUNCH THAT ARE ********, with a stinking attitude