Ridiculous service

I have received very bad service from Getbucks. I app**** and was approved on 23 January 2020. All documents were mailed to me yet the money has still not reflected in my account. To crown it all i have had to call in everyday to find out the status of payouts only to be told today that they are only busy with payouts for the 20 th. They dont even have the decency to make contact in any form Now is this not enough to peeve anyone? They are quick to deduct instalments with high interest but this! 10 days later!!!! No Getbucks you really suck