Refusing to close my account even after I email paid up letter and proof of payments

Item: NiftyCredit - Powered by SmartAdvance
Rating: 1
Author: Archie M

I spoke to almost everyone at this company and the service is pathetic. I emailed proof of payments, paid up letters and statement and no one ever gets back to me.

I spoke to consultants, Mologadi, Nathi, etc. I keep getting the cold shoulder. I am at a point where I am going to escalate this matter to the next level since no one is giving reasons as to why I being ignored.

Helpful (0)

Replies (4)

NiftyCredit - Powered by SmartAdvance's replyOfficial

13 Oct 2017, 16:01

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance's reply13 Oct 2017, 16:01

Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance's replyOfficial

18 Oct 2017, 12:51

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance's reply18 Oct 2017, 12:51

Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

Archie M's updateReviewer Update

18 Oct 2017, 13:35

Thank you for resolving the matter. the consultant who got in touch with me was really PROFESSIONAL. All I wanted to know was to be told what was going on after I contacted you. Other consultants simply ignored me including the ones attending to the online chat tool. I am happy with how Mr. King resolved the matter in just 4 days and while keeping me in the loop with everything.

Archie M's update18 Oct 2017, 13:35

Reviewer Update

NiftyCredit - Powered by SmartAdvance's replyOfficial

03 Nov 2017, 12:14

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance's reply03 Nov 2017, 12:14

Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team