Refund

I app**** for R500 loan with Getbucks and there were suppose to debit their money on the 25 March 2018 which they didn't. I send an email to them asking why didn't they debit and they said they tried to debit but it looked like they are having a problem hence they cant debit my account.

They suggested that I pay the money in their their bank account and they provide me which banking details which I did pay. But to my surprise a day or two after I've made the payment they debited my account, meaning now I have paid double what I was suppose to.

I did call them and email them several times asking for my refund but till today I haven't received my money. When you call them you are being told that you are caller number 30 and estimated holding time is about 45 minutes.

All I want is my money