Refund

I took a 3months loan with getbucks at the end of January ,started deducting at the end of February.After paying my second payment i requested a settlement amount which was sent after several attempts to reach Getbucks,although the amount looks suspecious i did sent it to Bruma Finance who made payment on the 30/03/2015.Seeing that my account was not closed by Getbucks i called them and was told that they haven't received payment from Bruma,they requested me to send them a proof of payment from Bruma,which i did on the 20/04/2015.On the 22/04/15 i received an sms that the debit has been loaded for the 28.On the morning of 23/04 i called and spoke to Kebebone who ask me to send that proof to her because its not showing,although i had received the confirmation that it was received.She also confirmed that she has received it after i had sent it to her,said she was going to escalate it to the right dept.Today my account was debited .Since this morning i have spoken to 2 people who promised to look at my ?? and come back to me.(Michell and ?Marcel) I need to know what happened to that prrof of payment i sent,why nobody comes back to me.Lastly i need this money for other bills\ URGENT""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;834183;188;16;2;0;1;0;0;2;15/04/29 9:29;124;NULL;15/04/29 9:16;15/04/29 7:25;Cancel the debit order ASAP!!!;***;Contact centre;***;I had a billing complaint last month im very unsatisfied with the level of assistance I received after I was told that its all sorted out and yet the same thing has happens to me this month, my gosh I requested that they cancel the debit order on my account and il pay them for the contracts via eft or cash but they refuse.<br> I am utterly annoyed with cellc I have been a good paying customer of theirs for many years now and my word they cannot even assist me in a professional way.<br> Please get someone to contact me immediately on *** because this now really becoming a problem for me.<br> <br> Please get someone to call me to sort this matter out, I have followed the channels to request my debit order to be cancelled and I do expect to hear from them with an immediate response. ref number: ***;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;124356;949;16;5;0;1;0;0;5;15/04/29 10:11;124;NULL;15/04/29 9:57;15/04/29 8:07;Well handled complaint;8,01E+12;Kubeshini Reddy;***;A big Thank you to Ms Kubeshini Reddy for her swift response regarding my complaint on one of their rude sales agent. <br> <br> I really appreciate all the trouble you went through to rectify this. And the professionalism you showed when handling my complaint. This really shows that your organisation is serious about maintaining good relationship with their current and prospective clients.<br> <br> And lastly thanks for going to length in removing my name from your marketing list and the info on how one can block unwanted marketing.<br> <br> You're a star. Thank you.<br> <br> Regards,<br> <br> Masilo Moloto<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;844814;188;16;2;0;1;0;0;2;15/04/29 16:18;124;NULL;15/04/29 16:06;15/04/29 14:14;Overcharged for over 6 months! ;7,81E+12;;***;In September last year we upgraded our cell phone contracts with Cell C. We were told we would be charged R469/month incl Vat for the Chat200. We discovered 2 months later that we are actually paying over R620/month and we called and lodged a complaint. The reference numbers for our complaints are #*** and #***. Cell C went back and listened to our upgrade call and came back with confirmation that we are in fact being charged incorrectly and they promised they would correct and adjust the contracts. It is now 6 months later and we are still paying the same incorrect amount every month. Everytime we call the Call Centre we get no further help. We are very frustrated and upset as there are 2 contracts and we are losing more and more money as each month goes by.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;835494;342;21;2;0;1;0;0;2;15/04/29 20:19;124;NULL;15/04/29 20:02;15/04/29 18:15;Cannot get Sanlam Reality account canceled;***;;***;I want to cancel my Sanlam Reality account, I contacted the reality team. Giving them my ID number they realized that I have no Reality account linked to my Sanlam policy. But the money is still deducted from my account. Giving them the number found on a booklet mailed to me, they said they had my incorrect name and everything. I wanted to cancel the account, they said that someone will call me later the week just to confirm, someone did and after arguing for a long time with the salesman, I convinced him to cancel my Reality account. The next month the money was again deducted from my account. So the account was not canceled. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;518259;812147;6;2;0;1;0;0;2;15/04/30 10:18;124;NULL;15/04/30 10:10;15/04/30 8:14;BAD SERVICE;7,71E+12;;***;I have been a customer for a long time and have never skipped payemnts. As usual my debit orders went off and i tried lending again. I owed almost R8000 and paid R5500 on my pay day, so now only owe R2500 but they say i dont qualify for additional credit...i work at the same place, i get the same salary and actually have less debt than last month, but now i dont qualify for credit????? i am sorry, but that is BAD SERVICE and i would like to warn people not to use their service!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;366999;706229;16;2;0;1;0;0;2;15/04/30 10:20;124;NULL;15/04/29 9:57;15/04/30 8:16;VOX TELECOMS SUCKS;***;accounts;***;Your Ya Click internet sucks. You were offline for most of yesterday, I could not access standard bank the whole business day. I could not pay my creditors including SARS. Now we all know what happens when we don't pay SARS on time = penalties and interest. I spent half the day fighting with Standard bank only to find out that the problem was being caused by VOX Telecoms a leading telecoms service provider to Southern Africa All I got from your staff was excuses, no call backs as promised, and what sucks is that your staff had the common audactiy to blame your upstream service providers in abu Dhabi. I don't pay them I pay VOX Telecoms a leading telecoms service provider to Southern Africa . Who is going to pay the interest and penalties that I incured due to your **** service. Ya click has been down countless times since we took the service and at no point have you refunded me for the days you were offline. Even Telkom credit your account when their service goes down. What kind you are? you think you above the law? I am a consumer and I have rights. Be aware that you don't know who I am and what I am capable of. YOU ARE A BUNCH OF DONKEYS AND ******. Theft is against the law ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;123337;188;16;5;0;1;0;0;5;15/04/30 10:49;124;NULL;15/04/30 10:42;15/04/30 8:45;Excellent Service;***;;***;After a bad experience from Vodacom, I contacted Cell C with my interest in a new contract. This branch, despite being extremely busy and packed with customers, were attentive, friendly, helpful and professional. I signed a new contract and was out of the store with the phone in no time at all. Thanks for the fantastic service!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;845173;806;21;5;0;1;0;0;5;15/04/30 14:01;124;NULL;15/04/29 13:30;15/04/30 11:57;Exceptional;***;Wayne Powell;***;I called the company to make some changes to my life policy. I received a very pleasant help from Wayne. He assistant in a mannered and professional way. He explained everything in detailed and was happy to increase my policy. Wayne was very friendly, I thank him for his assistance and friendliness. In no time I received my documentation. Taking about outstanding service delivery.<br> I would definitely recommend him to anyone.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;768919;706283;16;2;0;1;0;0;2;15/05/20 22:04;124;NULL;15/05/20 21:32;15/05/20 20:00;Unfair and Unexplainable monthly charges;9R***;;***;1year ago,I took out a Neotel contract.For majority of time,the device did not pickup signal.Bound by the contract,I continued paying and awaited termination after12months.The contract was up for termination on16April.On9March I called the customercare line requesting contract be cancelled upon termination.I was told to email csretentions,which I did.No response.I again emailed on23March.No response. Instead of explanation,I received an email merely stating that my service request was resolved,when it had not!I called customercare on1April,who insisted that the contract will be terminated come expiry on16April.From1April,my signal was completely cut,even though the contract was valid.On16April I called to confirm termination.On29April I was contacted by agent who confirmed that the contract was terminated.I was billed the full price at end of April.I called and emailed requesting reasons for bill.I received an email merely stating that my service request was resolved.Now I received notification that I will again be billed at the end of May.This is unfair as I cannot simply be billed when no service has been provided for2 months!Please refund my money that Neotel has ******!S****ha;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846161;810091;13;5;0;1;0;0;5;15/05/04 12:41;124;NULL;15/05/04 12:27;15/05/04 10:37;great service;6,10E+12;Melo;***;my vehicle was recently repaired at this branch,as frustrating as it is to not have one of you most valuable assests with you-it was a pleasure dealing with them. i was up to date from beginning to end,and to top it all i had my vehicle back within 6 working days as opposed to 15 as per the insurance company.thank you for a job well done*@your service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;149993;694709;1;2;0;1;0;0;2;15/05/04 14:07;124;NULL;15/05/04 13:49;15/05/04 12:03;What a Low-Life Company;***;email Centre;***;Direct Axis,<br> Your Service is like a Bozo in a Circus. I was shocked to death as to how they call people the second people click on send to sms for a Loan, but when it comes to after Sales Service, they are the lowest of the lowest and a joke Company. Even a broken Circus has more character than this Company, no-wonder who owns and gears it ?? <br> I sent a mail 2 times and it bounced back this morning and I sent another one from the Internet Home page, and till now no-one has called me. All I wanted to know was how to go about to put extra money into my Loan Account to finish-off the Loan earlier, but looks like Dirext Axis has their own Agenda, right ?<br> I should have gone to a Registered Bank for a Loan instead of a no-LABEL, NO-NAME, unheard Loan-provider like Direct Axis. I even wondered who sent them my name and number in the first place.<br> <br> Direct Axis' Service is not even bad, it's zero and nil, and that's Pathetic and a big joke, and it's like a Big Circus with Clowns, right ?<br> Course it is, because they have no class, if they had, they would know the meaning of Service.<br> All I can say is : Never again and I'll make sure people I know do not fall into this TRAP.<br> Rez;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;385654;67;21;2;0;1;0;0;2;15/05/04 14:28;124;NULL;15/05/04 14:20;15/05/04 12:24;Failure to respond;6,81E+12;Old Mutual;***;I am at it again. I submitted a letter of authority to the relevant Group Schemes department almost 2 weeks ago. Reference GSENQ***.<br> <br> To think this request fllowed a previous HP complaint and I am still waiting.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;621768;871342;7;5;0;1;0;0;5;15/05/05 15:28;124;NULL;15/05/04 15:18;15/05/04 13:24;Excellent service from San Parks staff;8,71E+12;;***;I recently spent a week in the Kruger with my family and besides the beautiful bushveld, the San parks staff were amazing. Each person we met was welcoming, humble and willing to go the extra mile every time. A huge congratulations and appreciation for such excellence service and just general friendliness! <br> <br> A special mention must go the the cleaning lady at the Tshokwane rest stop who put the most beautiful natural flower arrangements in the bathrooms and has made a beautiful garden around the area! Simply awesome :-);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846570;697;40;2;0;1;0;0;2;15/05/05 10:10;124;NULL;15/05/05 10:05;15/05/05 8:06;Refund of deposit;8,80E+12;;***;I hired a car from 25-26 ,till to date my deposit is nt reflecting;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;718833;188;16;5;0;1;0;0;5;15/05/05 14:34;124;NULL;15/05/05 14:22;15/05/05 12:30;Fantastic Service;8,11E+12;Mike;***;Dear Mike (Cell C Store, Fourways Mall)<br> <br> Just a quick thank you and a huge thumbs up for the fantastic service you provided to my wife and I on 02-05-2015 when we wanted to upgrade her contract. Nothing was too much trouble for you and thank you for not making us feel dumb when asking a question. Have you ever considered running for President?<br> <br> Thanks a million to Magic Mike!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;629989;188;16;2;0;1;0;0;2;15/05/05 14:37;124;NULL;15/05/05 14:15;15/05/05 12:33;Cell C never informed me about the new contract;8,80E+12;Rosslyn Adams;***;I wrote a report to hellopeter last week Wednesday on the 29th of April, regarding my lost phone. The day after two consultants from Finrite called me to say that my issue has been escalated, they've received all the documentation and my phone will be delivered in 5 to 8 working days. Yesterday I called Cell C to find out how far are they with the process of delivering my phone. To my surprise Rosslyn told me that my claim has not been approved because of the access fee. I paid R350 access fee which is stipulated on my contract, but Rosslyn said the access fee went up 15% to the value of the phone, which amounts to R1349.85. I told Rosslyn that I was not informed about the price increase and asked when and which email address was used to send me the communication. The email address was not correct and she said that she'll email me the latest contract yesterday. Till now I haven't received the new contract. Cell C must now sort out this matter, because I've been without a phone for 14 days now and I was not informed about the new price increase.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;255690;734;7;2;0;1;0;0;2;15/05/06 8:53;124;NULL;15/05/06 8:24;15/05/06 6:49;GAMING OFFLINE ONCE AGAIN;6,90E+12;Gaming;***;I have been a LOYAL patron of Emperors Palace for close on 20 years. <br> <br> Last night was the last straw. <br> <br> Arrived at about 18:00 to find that the systems were offline again and had been offline since 13:00 that same day.<br> <br> I understand that the problem was being attended to but WHY are patrons not advised of the problem upon entering the complex. People should be told at the gate that the gaming systems are offline (especially since it had been offline for hours already) and be given the choice whether they want to wait around or rather turn around at the gate and go home or somewhere else .<br> <br> The previous time this happened on a Friday evening people were sitting around waiting for the machines to come back online and when I asked for a coffee I was told that I had to pay for it (which I did). A good idea might have been for Emperors to announce that patrons could have a FREE cup of coffee to make up for the inconvenience while they were waiting for the machines to come back online. That didn't happen.<br> <br> The machines only came back online at about 20:00 or thereafter. What is going on???<br> <br> I will in future rather change my choice of Casino to Carnival or Gold Reef.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;369846;188;16;2;0;1;0;0;2;15/05/07 7:56;124;NULL;15/05/07 7:50;15/05/07 5:52;cell c is awful;8,40E+12;Ellen Tsoey;***;I called cellc on the 26th of april to cancel a data contract, a lady named Ellen Tsoey told me that the relevent people were closed on that day but she will put a note so that when they come backthey can go ahead with it. I called back on the on the 7th of may to check if it was done but to my surprise a girl named Thabisile Mbele told me it was not done, it can onlo be done on the 6th of june. I feel hard done by cell c because the contract is expensive now, it is not my problem that the girl did not do her job properly.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;482483;875685;9;2;0;1;0;0;2;15/05/07 11:02;124;NULL;15/05/07 10:47;15/05/07 8:58;TOTAL *******S;9,00E+12;;***;I purchased my vehicle in the beginning of March, along with the purchase I had taken out a tyreguard, bodyguard and Extended Warranty.<br> <br> I decided to cancel my tyreguard and bodyguard policy on the 17th of April. the cancellation request was forwarded to IUA from the dealership.<br> <br> I had a lady call me from IUA to confirm that I wanted to cancel, and she had told me someone will be in contact with me- up until the 04/05 no one called me, I had to call IUA.<br> <br> The amounts paid to IUA: Tyreguard- 1450<br> Bodyguard- 2795.<br> <br> These above amounts were paid from MFC.<br> <br> No one called me to notify me of the procedures or that there was an admin fee & cancellation fee.<br> <br> I understand there was a pro rata amount, but IUA has ****** me, and im pretty sure I am not the 1st customer.<br> <br> You guys have only paid back to MFC a total of R1316.50, you have charged me more than 70% of what was paid to you for pro rata.<br> <br> I have called the cancellations department, I have also mailed them and no one has responded me. It is beyond me that such level of service even exists.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;665580;793962;16;2;0;1;0;0;2;15/05/07 13:39;124;NULL;15/05/07 13:30;15/05/07 11:35;No internet again;5,01E+12;;***;Internet off for days a couple of weeks ago. Eventually repaired and now same problem. Apparently a number of clients off as problem at exchange. Should be easy to fix but cannot assign a technician. Cannot run my business without Internet access. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;712395;188;16;2;0;1;0;0;2;15/05/07 14:16;124;NULL;15/05/07 13:58;15/05/07 12:12;Still no response ;8,21E+12;;***;Dec 2014 - sent phone in for repair<br> Jan 2015 <br> - cell c informs me my phone is repaired and ready to collect<br> - when collecting myself and cell c staff note physical defect repaired but phone not working<br> - sent back in for repair<br> - Informed that phone has liquid damage due to my neglect to close port correctly and this assessment based on so call lack of physical problems. Even though these problems had been by cell c when phone was sent in first time.<br> - Requested repair records of first repair that show physical defect repaired - not received to date.<br> Feb 2015 <br> - Continued to try and get this info and explain but met with denial of first repair.<br> March 2015 <br> - Hellopeter complaint and details on when I can be contacted on<br> - I Reply to email with detail on time to contact <br> -I call customer care line - Cant help thus I give details on when to call<br> April 2015 <br> - Hellopeter complaint no 2 <br> - Reply to email with detail on time to contact<br> - Call customer care line - Cant help thus give details on when to call <br> - Hellopeter complaint no 3 on 29 April 2015 - Only acknowledged complaint<br> - Hellopeter complaint no 4 on 7 May 2015<br> <br> Please call at or after 4PM ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;627576;188;16;2;0;1;0;0;2;15/05/07 14:18;124;NULL;15/05/07 14:11;15/05/07 12:14;Deliver phone with no sim card package;8,61E+12;;***;Good day,<br> <br> i opened a contract phone with Cellc and they delivered the phone today with no sim card. now i must pay up to 7days for the sim card or go buy the simcard myself????? whats the point of calling the call centre to get a new contract phone and i get this bad service?<br> <br> i am very frustrated as i need this phone and number asap ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;503406;793962;16;2;0;1;0;0;2;15/05/07 15:01;124;NULL;15/05/07 14:49;15/05/07 12:57;ADSL Installation;8,50E+12;;***;I placed an order for adsl in my complex in December already, month later I was told there was no infrastructure even though the system shows there is. <br> <br> Any how, I managed to place an order, CM***, REF *** back then already, but as of today, still no installation, or even a confirmation.<br> <br> There is someone I know in my complex who today has just confirmed with me that he has his line installed, so there must be infrastructure now.<br> <br> I placed my order long before his and he has managed to secure an installation before me. Please can you help me to understand what is going on and when I can expect an installation.<br> <br> I tried calling, never get through, tried only chat, always waiting for the next available agent, emailing the store I placed the order from, no reply, Facebook, just get told continuously your query has been escalated, tracking order online, no order number exists..<br> <br> Please please help me out here...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;222186;949;16;2;0;1;0;0;2;15/05/07 15:31;124;NULL;15/05/07 15:05;15/05/07 13:27;Unmauthorized billing;5,80E+12;;***;Referring to my complaint. They contacted me and a very friendly and helpful lady spoke to me for the reimbur*****t and asked that I should mail my bank statements as proof of the costs involved and that the debits was not returned. I asked them to please request via mail and confirmed my mail address on two different calls on different days. Getting home today since Tuesday only to discover that no mails received. Now what? I need to send them the proof! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;248373;793962;16;2;0;1;0;0;2;15/05/07 15:58;124;5;15/05/07 15:44;15/05/07 13:54;Waiting for hours to speak to someone - new line!;order: ***0;;***;Waiting for hours for someone to pick up the phone on the customer call centre 10210 - what is more, I don't have a Telkom line, so I'm actually paying for all of this phoning from my cellphone!<br> <br> I'm actually trying to find out why they sent me an sms saying someone is coming to install \today\"" - a month later I'm still waiting for a technician to install my telkom line.<br> <br> Unacceptable service!<br> """