Really Disappointed

Good day. I must say i am a bit dissapointed in getbucks at the moment. I had loans with them that were closed and paid up, however when i app**** for a loan this month, i was declined because of internal risk criteria. You guys need to change this if its internal or from the NCR. I checked my credit score and its above the minimum requirements with Getbucks for a loan and I also understand its because of affordability. Please give people more accurate information as to why they are declined. Thanks for nothing Getbucks