LR
Leonard R

1 reviews | Active since Jul 2019

30 Mar 2022, 06:27

Random Credit Checks without permission, *****ing up peoples credit reports.

There is a serious problem with the software you are using fix your system this now happened again for the 4th time. - I log in to my nifty account to check my remaining balance and log out. - minutes later i recieve a credit check notice from transunion, what the f@?k is going on with your system. - Why do you keep doing random credit checks on me when I just logged into check my loan balance I did not apply , or ask for a credit check nor view my creditscore on your platform Yet you do a credit check. - I'm reporting you to the NCR this is some bull**** and your engineers are not fixing the problem. - I should be able to check my loan balance without you doing a credit check everytime I logon to your website or app you do a f@!king credit check, without out my permission.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Mar 2022, 07:51
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Mar 2022, 10:54
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The  Smartadvance Team

LR
Leonard R's update29 Apr 2022, 20:23
Reviewer Update
We'll it happened again your system is flawed, just logged into check this month statement, and a Hard credit Enquiry is made again by nifty for no reason, Your consultant's response was don't use the app/website that's ridiculous. How many of your clients don't realise you do a hard credit check on them everytime they login to your website or app, how many existing clients aren't negatively affect by this and they don't realise because they don't often check their report like I do. I have reported this technical issue months ago and you still have not fixed it you just keep on doing hard enquiries for no reason, negatively affecting your clients creditscores report
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply30 Apr 2022, 08:07
Official
 Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smartadvance Team