Quick to take your money but slow with your requests.

<p>Good day.</p> <p> </p> <p>I have taken a loan with getbucks in Jan 2017, i have decided to pay it up on Friday the 3rd of Feb 2017, after paying it up i have phoned the consultant who said that it will only reflect this morning that I paid the account up.</p> <p> </p> <p>This morning nothing was relecting, so i have phoned getbucks again, after holding 30min a consultant said that i should resent proof of payment, i did and phoned back. They still did not see it and asked that i must send it again.</p> <p> </p> <p>I then did again, phoned Phindile in settlement letter department who said they cant see it i must send it again, i then did when i wanted to phone him to find out if he did receive it, i held for over 20min and when the line finally comes available it says that extension is not available and you ca t leave a msg.</p> <p> </p> <p>I was suppose to get n settlement confirmation letter before 5 today for my bank but because your staff dont know what they arw doing my bank cant process my loan today.</p> <p> </p> <p>I need a settlement letter before 5 today.</p> <p> </p> <p>Regards</p>