Pretty good but with some issues!

Item: NiftyCredit - Powered by SmartAdvance
Rating: 3

The staff are really helpful and courteous with the application process and it was all done pretty quickly. The only issue I have, and it prevents me from giving a higher rating is that they are unable to confirm when the payment will be done. I like many people take the loans due to an unexpected emergency. With them not being able to confirm when the payment will be released is a bit of an issue, especially where I need to make a payment within a day and also have fuel to get to and from work.

Helpful (0)

Replies (5)

NiftyCredit - Powered by SmartAdvance's replyOfficial

05 Oct 2022, 10:59

Thank you for getting in touch with us regarding your concern.

We are looking into your case and will be in touch with you shortly.

Kind Regards

The Smartadvance Team

Best regards,

NiftyCredit - Powered by SmartAdvance's reply05 Oct 2022, 10:59

Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case and will be in touch with you shortly.

Kind Regards

The Smartadvance Team

Best regards,

's updateReviewer Update

06 Oct 2022, 09:39

Morning,
Thanks for your reply, but I have had no feedback apart from the above message. No-one has called me to advise.
Your urgent feedback would be appreciated.

Thanks & kind regards,

Brendan McNeil-Spence

's update06 Oct 2022, 09:39

Reviewer Update

NiftyCredit - Powered by SmartAdvance's replyOfficial

06 Oct 2022, 10:24

Good day Brendan - Your funds were paid yesterday from FNB , just need to check if you have received your funds

Best regards,

NiftyCredit - Powered by SmartAdvance's reply06 Oct 2022, 10:24

Official

Good day Brendan - Your funds were paid yesterday from FNB , just need to check if you have received your funds

Best regards,

's updateReviewer Update

06 Oct 2022, 10:46

Thanks, nothing reflects in my account as yet, do you know roughly what time it was paid?
I hgave checked again now, but nothing is reflecting as yet.

Thanks for coming back to me, much appreciated.

's update06 Oct 2022, 10:46

Reviewer Update

Thanks, nothing reflects in my account as yet, do you know roughly what time it was paid?
I hgave checked again now, but nothing is reflecting as yet.

Thanks for coming back to me, much appreciated.

NiftyCredit - Powered by SmartAdvance's replyOfficial

06 Oct 2022, 16:43

Thank you for getting in touch regarding your complaint.

Our consultant has been in touch with you and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Smartadvance Team

Best regards,

NiftyCredit - Powered by SmartAdvance's reply06 Oct 2022, 16:43

Official

Best regards,