KX
Khanyiso X

1 reviews | Active since Aug 2020

03 Aug 2020, 10:34

POOR SERVICE!!! SHOCKING

BAD SERVICE!!! NO RESPONSE!!! COLLECTION DEPARTMENT ********!!! I had three loans with Getbucks that were handed over to Alliance Call Centre, Ive since paid the accounts in June 2020 till now Im sill waiting for paid up letters from Alliance Call Centre that told me it would take 14 working days to get the letters from Getbucks which doesnt make sense why 14 working day, Nedbank took a day to send me a paid up letter and closed my account and updated my credit bureau immediately. Im now sitting with debit orders that are bouncing on my bank account and bank fees which I cant afford. POOR POOR SERVICE

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 Aug 2020, 10:48
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

Best regards,

KX
Khanyiso X's update03 Aug 2020, 10:52
Reviewer Update
I'm sure this is an automatic response...DISAPPOINTING
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply03 Aug 2020, 11:03
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Aug 2020, 09:23
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team

Best regards,