SS
Saf S

1 reviews | Active since Aug 2019

06 Aug 2019, 16:01

Poor Service - No payout

Poor service standards, especially for an microlender within a competitive market. 4 days after receiving approval, still no payout received. Unacceptable.

0
Replies (5)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Aug 2019, 16:03
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Aug 2019, 16:19
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved. 

Kind Regards 

The GetBucks Team 
SS
Saf S's update07 Aug 2019, 10:58
Reviewer Update
Thank you for contacting me yesterday however I was promised that a proof of payment will be sent to me this morning as your finance team was unable to process my payment yesterday and will be dealt with first thing this morning. It is 11 am now and I'm yet to receive anything.
SS
Saf S's update07 Aug 2019, 11:13
Reviewer Update
Thank you. Payment received.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 Aug 2019, 12:07
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team