TM
Tebogo M

1 reviews | Active since May 2015

27 Jul 2016, 08:59

POOR SERVICE FROM STUPID LIVE CHAT AND CUSTOMER SERVICE- ITS A HUSTLE TO GET A SIMPLE PAID UP LETTER AND UPDATE MY CREDIT SCORE

<p>I had two accounts with Getbucks and have since settled one and requested a paid up letter and for the to update my records but no one has been responding to my emails or stupid LIve chat.</p> <p>I also got a message from Tranunion that GEtbucks keeps doing enquiries on me WITHOUT CONSULTING ME</p> <p> </p> <p>I WANT THAT PAID UP LETTER BEFORE THE END OF THIS WEEK OR I WILL ESCALATE THIS FURTHUR. TOO QUICK TO REMIND CUSTOMERS TO PAY BUT TOO SLOW TO ISSUE PAID UP LTTERS OR CUSTOMER SERVICE!!!!!!!</p>

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Jul 2016, 09:13
Official

Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply27 Jul 2016, 11:07
Official

Thank you for getting in touch with us regarding your complaint.

Our consultant has been in touch with you to discuss the details on your case, and we're happy that this has been satisfactorily resolved.

Please don't hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team