JR
Janine R
1 reviews | Active since Sept 2019
19 Nov 2020, 10:24
**** POOR SERVICE
Beyond upset with this **** poor service. My loan was approved a week ago and still no funds in my account. Everyone gives a different story and amazingly , not only are they having problems with their system but they cannot transfer a call to a manager either. If you cannot pay out a loan, don't approve it. Still waiting for a call from a manager. I expect that to take as long as the payout. No doubt the debit order will go off on time. At this rate I will not have received the funds before that. When I asked the consultant that question I was told that it wouldn't happen. I find that hard to believe since they have a debi check mandate. WOULD A MANGER GET BACK TO ME PLEASE!!!
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Replies (3)
NiftyCredit - Powered by SmartAdvance's replyOfficial
19 Nov 2020, 12:04Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's reply19 Nov 2020, 12:04
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
NiftyCredit - Powered by SmartAdvance's replyOfficial
19 Nov 2020, 12:21 Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
NiftyCredit - Powered by SmartAdvance's reply19 Nov 2020, 12:21
Official
Thank you for getting in touch regarding your complaint.
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.
We apologize for any frustration this has caused you.
Kind regards
The Getbucks Team
JR
Janine R's updateReviewer Update
20 Nov 2020, 15:24I received a call from Lunga yesterday and again this morning. I was promised a payout on the loan this morning but till now there are no funds in my bank. I have tried calling and was told that Lunga does not take calls but that he would call me back right away. He called an hour ago,promised to look into the ho;d up and call back. Still waiting. Perhaps it's time to go to an organization that can look into they way Getbucks are conducting themselves. I, for one am sick of waiting and hearing pathetic excuses.
JR
Janine R's update20 Nov 2020, 15:24
Reviewer Update
I received a call from Lunga yesterday and again this morning. I was promised a payout on the loan this morning but till now there are no funds in my bank. I have tried calling and was told that Lunga does not take calls but that he would call me back right away. He called an hour ago,promised to look into the ho;d up and call back. Still waiting. Perhaps it's time to go to an organization that can look into they way Getbucks are conducting themselves. I, for one am sick of waiting and hearing pathetic excuses.