BJ
Bongi J

1 reviews | Active since Aug 2019

21 Aug 2019, 16:14

Poor service all round

There really is no point in applying for a Getbucks loan when in an emergency. Slow payout time (days in my case). No proper communication of their supposed "technical glitches". Consultants on the phone seem disinterested in assisting.

Poor Service

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Aug 2019, 16:17
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply21 Aug 2019, 16:37
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

BJ
Bongi J's update21 Aug 2019, 16:42
Reviewer Update
Thank you very much to Hennie for thoroughly taking me through the cause of the delay. Hopefully other clients can also get similar service as I receive from Hennie. Issue adequately resolved