SF
Shawn F
1 reviews | Active since Feb 2018
29 Mar 2019, 06:54
Poor Service
It is not always pleasant to use this platform to get answers and not automated replies. But it seems as if this is only way to get answers/results.
Tuesday the 26/03/2019 my loan was approved by the assistance of agent (who was very professional) and I requested to place loan in bank account (EFT)
Thursday I tried numerous times to call and at lest got agent via the Chat First (Nnana and than Tulani). All what was said that my account has been escalated and they don't have feedback from Finance department. I asked if they can suggest a time again to make contact and all what was said was "no wait, we'll contact you"
It is Friday (into day 4) no payouts nor feedback from Getbucks. Please could you attend to this
Helpful (0)
Replies (2)0
Replies (2)
NiftyCredit - Powered by SmartAdvance's replyOfficial
29 Mar 2019, 08:06Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
NiftyCredit - Powered by SmartAdvance's reply29 Mar 2019, 08:06
Official
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Best regards,
SF
Shawn F's updateReviewer Update
29 Mar 2019, 10:37I wonder if this platform is also a dead end (or is the reponse a automated response)
It has been more than 2 hours to look into case. Really??
SF
Shawn F's update29 Mar 2019, 10:37
Reviewer Update
I wonder if this platform is also a dead end (or is the reponse a automated response)
It has been more than 2 hours to look into case. Really??