CK
Charne K

1 reviews | Active since Nov 2020

23 Nov 2020, 12:51

Poor poor poor service!

I am reading through the reviews on HelloPeter and this is just infuriating me. My loan was approved on the 5th of November 2020 today is the 23rd and I still haven't received any money. There are people on here that was approved on the 17th and received their money the day after. Why do I have to revert to this posting on HelloPeter before getting any answers? I check in everyday to get an update and everyday I get the same answer "we are offline waiting for feedback from our Finance Department" this is ridiculous how do you run a business like this? Nobody can give me any answers as to when I can expect the money? How on earth am I suppose to use you again if I have to wait a month to receive any money????

Can you please pay me my money!

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Nov 2020, 12:53
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Nov 2020, 13:02
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
CK
Charne K's update25 Nov 2020, 15:23
Reviewer Update
Shortly after my review I was contacted and promised to be paid with the next batch. Yesterday afternoon just before the end of business I was informed that the payment was unsuccessful so here we are yet again still waiting one month later still no money and I'm pretty sure if I do receive the money before month end GetBucks will be the first creditor to debit my account for the installment on the 1st of December...this is off course if I receive the money before the 1st. Highly disappointed and frustrated and still waiting.