Poor poor extremely poor service from Getbucks

Automated replies, lies on sms's is the order of the day from this useless Getbucks.

Yet another empty arrangement by saying they will arrange a manual payment and get back to me but obviously which did not happen. I was phoned by Michelle and she said she will do make the arrangements. Still no funds received and she never got back to me. Sickening!

Received the funds by some miracle on the 9th day. Getbucks according to the loan agreement breached agreement. 4.1. The Lender will use it best efforts to make payment of the loan within one hour from receipt of the one-time password confirming the acceptance by the Borrower of the terms and conditions hereof but should for any unforeseen reason the payment not be made within five days of dispatch of the one-time password, this agreement shall lapse and be of no force and effect; After numerous failed attempts, I have sent Getbucks and some employees an email stating that I will not pay any installments because they have breached the agreement and then suddenly the funds is paid and they phone to tell me the good news. I am not satisfied, nor will I ever do business again with Getbucks. By me withdrawing wont hurt their profits, but their actions have implicated negatively on surely hundred or maybe thousands of applications, and that will cost them dearly. Poor management and staff that is respectful to their clients in the sense of being transparent and truthful has made my decision very easy. I still dont understand and believe that the consultants or call centre operators had no idea as what is going on or when things will be normal business again. Thanks for the last 3years, Getbucks has helped me. But the latest lies and disrespect cannot be tolerated and should not be tolerated by anyone else. Your clients is not only your biggest asset, they provide your income, Getbucks!

Once again I did a wallet payment on the 29th of October and today the 9th of November no funds has been received. I have tried several times to make use of the live chat service but no answer and when calling in you get eventually the automated voice saying your call is now first in line then suddenly again you are caller number after 15minutes on the phone. But I received my statement today saying that I must pay the loan come payday after funds not received. Pathetic Getbucks PATHETIC! ONCE AGAIN YOU ARE IN BREACH OF CONTRACT. YOU'RE LOAN CONTRACT STATES THAT IF THE FUNDS ARE NOT PAID AFTER 5 DAYS THE LOAN AGREEMENT IS NULL AND VOID!!