Poor customer service

I settled my accounts with getbucks last September or October. My credit profile to date has not been updated. The credit bureaus insist consumers either wait for credit grantor to update or the consumer must request an update from credit grantor. At the time of settling I requested an update. Despite promises that it will be done, it hasnt. 4 months later the consumer is still requesting an update. King arrogantly replies he has sent instructions to all credit bureaus. Nedbank sent me proof of each individual request to major credit bureaus. Thats service and complete trust. As a result I am being denied credit by my bank. Thank you get bucks for the loyal diservice you offered me. Your customer service and systems reveal much opportunity and development. If my profile is not updated I will contact the body you subscribe to and log a formal complaint.